Malaysia Airlines flight MH370
08 March 2014UPDATED 19 MARCH
oneworld® and its member airlines are offering every assistance to Malaysia Airlines following an incident involving its flight MH370 from Kuala Lumpur to Beijing early on Saturday 8 March 2014.
The aircraft operating the service, a Boeing 777-200 with 227 passengers and 12 crew members on board, lost contact with air traffic control around two hours after taking off from Kuala Lumpur.
Malaysia Airlines is working with international authorities on the search and rescue mission.
oneworld activated its emergency response procedures to provide any support to Malaysia Airlines.
oneworld CEO Bruce Ashby said: "Our thoughts and prayers are with our colleagues at Malaysia Airlines and in particularly the passengers and crew on flight MH370 and the relatives and friends. We have advised the team at Malaysia Airlines that oneworld and its other member airlines are available to provide any assistance."
For latest information, please check Malaysia Airlines' website, at http://www.malaysiaairlines.com/
Family liaison contact numbers
Malaysia Airlines has activated the following special toll-free telephone numbers for the families of passengers on the flight:
| China | 10-800-130-1364 (South China) 10-800-713-1404 (North China) |
| Malaysia | 1800-81-4819 |
| Indonesia | 001-803-015-203-7708 |
| Australia | 1800-198-163 |
| US/Canada | 877-504-4210 |
| New Zealand | 080-045-4029 |
| India | 000-800-100-3449 |
| France | 080-091-2622 |
Family members may also telephone +603 8777 5770.
The airline's Family Support Centre is open around the clock.
Media centre
Members of the media should call +603 8777 5698 or +603 8787 1276
